Please be aware that these email addresses are only monitored during office hours.
If you have an urgent safeguarding concern outside of office hours, support can be accessed via the following services:
For further support, you may wish to contact:
It is important to remember that the victim, the child, is NEVER to blame. Online groomers can be very persuasive and children should never be made to feel they did anything to encourage their exploitation. The best response an adult can provide a child who has been a victim of online exploitation is to comfort them, be supportive and help them address the issues they have encountered. And of course, it's not just about when things go wrong. You can help your child to stay safe by creating an environment in which they feel able to speak openly about concerns they may have. You can do this by making good internet habits a part of your daily lives by limiting screen time, no devices at dinnertime/bedtime and by taking an active interest in the games they're playing and their social media influences.
With thanks to everyone involved in creating resources for this campaign.
You don’t need to talk to your pre-schooler about online safety yet, right? Wrong. If you treat online safety just as you would treat road safety, then talking about safe internet use becomes the norm and not something that they feel needs to be hidden as they get older. So if they are worried about something they have seen online they can feel confident in talking to an adult about their concerns.
Short animation for parents and childcare providers
Podcast for parents and carers
Did you know… the number of children exploited online doubles between the ages of 11 and 12 years old? This means those at the end of primary school, about to enter secondary school are particularly at risk, especially as it’s a time when some children begin to enter the world of social media. The brain development they're going through at this age makes it hard for them to make decisions or plan ahead. They get an increased drive for risk taking and trying out new things. They’re super sensitive to social status and so they start craving peer approval.
Podcast by Barnardos CARE
Did you know...the security settings of off game chats are often not as good as those built into the game. Discord is a chat forum used by a lot of gamers and it’s important to be aware that strangers can contact your child especially on public or large servers and send inappropriate, mean or sexual content. Find out more about Discord and how to keep your child safe. This video by James Pearson, Violence and Vulnerability Unit is all about gaming. He discusses why parents need to be aware that their child’s chat can filter out of the game and onto other platforms and what they need to be discussing with their children to keep their online gaming an enjoyable experience.
Perpetrators are increasingly targeting children and young people via online gaming sites, pretending to be someone who they are not. This can often lead to bullying, grooming and sexual exploitation. The Breck Foundation is a self-funding charity, raising awareness of playing safe whilst using the internet. CEOP’s Thinkuknow has launched Band Runner, an interactive game for 8-10 year olds to help build their knowledge, confidence and skills to stay safe from risks they might encounter online. The game is hosted on the area for 8-10 year-olds on the Thinkuknow website. Internet Matters - Online Gaming (The Basics)
Did you know… just under half of those being investigated for exploiting others online are children and most are the same age as the victim. If you’re worried your child might have been a victim there's more information on how to get help on our bullying page.
Our online bullying podcast looks at the pressure from social media and the impact this has on young people. The 2 Johns talk about how parents can create a relationship with their child that encourages them to tell them about these issues and the support available.
With children spending more and more time online over the last few months, there has been an explosion in popularity of certain apps and games. TikTok has soared in popularity in recent months, with many celebrities getting involved with dances and challenges. If your child is using the app, make sure you know the risks involved and how to change privacy settings to private. NSPCC’s Net Aware has lots of information on how to make your child’s social media secure and a detailed description of the most popular apps, sites and games. This printable guide from The Children's Society also has a list of the most popular sites and apps.
"What's your favourite game? Can I play?"
"Can you show me your favorite TikTok dance/YouTube video?"
"Have you got online friends? How do you know who they are?"
Showing an interest in your child's online life will help them feel they are able to come to you with any concerns they may have.
NSPCC - Talking about online safety
Safer Internet - Talking about online safety
It's important to bear in mind that children and young people can potentially have access to the internet anywhere, not just at home. There are wifi hotspots, internet cafes, friends house and of course mobile data is available 24/7. So, whilst parental controls are useful, the most important thing you can do is have an open and inquisitive relationships with your child about their online interests.